Business Support Apprentice - Sika Limited

About Business Unit Roofing

As industry leaders, we’re constantly creating and developing roofing technologies to ensure that we offer the best to our customers! These include Single Ply, Liquid Applied,and Reinforced Bituminous Membrane and Flat Roofing.

Purpose of the Role

This role is all about supporting the Roofing Business Support Team with day-to-day tasks.

You will help with customer enquiries by calling people back, collecting key information, and passing it to the correct Area Sales Manager. You will also look at project information in our Sales systems (Glenigan and Salesforce) so the Sales Team has the latest updates.

Additionally, part of your job is helping to create Third-Party Quotes, which means checking details carefully and making sure the information is correct. You will also help the team by looking at Sales Dashboards and Reports and completing any actions needed.

What’s In it for You?

The Opportunity:

This role will be part of the busy and supportive Roofing Business Team.

As an apprentice, you’ll gain valuable experience in teamwork, communication, and using business systems like SAP and Salesforce. You’ll develop practical skills that will help you build a strong foundation for a career in business support. While growing professionally, you’ll also work towards achieving an NVQ Level 3 qualification, with excellent support for both your education and workplace learning.

Your responsibilities will include:

• Preparing quotes from third-party suppliers accurately and on time.
• Assisting the sales team in resolving queries so invoices can be processed promptly.
• Reviewing project information from NBS and Glenigan to keep the team informed.
• Directing general website enquiries to the appropriate Sika team.
• Carrying out other administrative tasks as needed to support the team.

This role could lead to further opportunities within the Roofing Business Team and the wider Sika organisation as you develop your skills and experience.

Qualifications

The Skills:

We require someone who can work autonomously and be a fantastic Team player.  A person who has a can-do attitude and can multi-task, delegate and prioritise. Key functions of this role require attention to detail, the ability to develop and maintain professional interpersonal relationships with all relevant stakeholders.

A significant commitment to professional and personal development from day one, including a comprehensive local, product knowledge and leadership development initiatives complimented by a global Sika Business School offering.

The Future:

Potential Career Routes: The opportunity to progress into a variety of roles across Sika and Sika Roofing, including Customer Service, Technical and Sales!

The opportunity to progress within a global company across a variety of business areas.

What we need from you?

• GSCE Maths & English
• Good communication skills
• A can-do attitude
• Familiar with Microsoft Office Suite

Additional Information

The Rewards:

You will be rewarded with a competitive salary, and a sweep of great benefits. We pride ourselves on our total reward package:

• Holiday 25 days rising to 28 days with service, plus bank holidays
• 5 days in the office
• Core Hours Working optional (8.30am – 5.00pm)
• A company pension contribution of up to 10%
• Private healthcare for you, with option to add family
• Group life cover at 6x your annual salary
• Global Income Protection (PHI)
• Enhanced maternity and paternity pay
• Staff discount platform & Cycle to Work scheme
• Dedicated Service Awards for reaching key milestones
• Selected discounted Sika products

The Support:

As a market leader, Sika understands and recognises the contribution employees make to the success of our business. You will be supported by a dedicated team working collectively towards success and will be provided with all required tools and equipment, as well as continuous learning development opportunities for personal and professional growth.

This full-time role offers job stability where you can rest assured that you are joining a highly respected industry leader known for its innovative product lines.

Link to online job portal – https://jobs.smartrecruiters.com/SikaAG/744000102283865-business-support-apprentice